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Surviving Koh Samui:
Guide to safe scootering adventures

Did you know there are approximately 60 serious road accidents every month on Koh Samui, and every month about 4-5 lives are lost in these unfortunate incidents?  

Reducing this number of incidents, even by one, would be a wonderful thing.  

How safe it is to drive on the roads is  in the end up to every one of us . Every time we hop on that car or motorcycle and get on the road , it is our decision to make  how behave in the traffic.  

It’s not  like you’re doomed to have an incident while driving, but to keep safe, you need to take a few precautions. These are very simple to do and can make a huge difference.

At Cocovolt, we want to keep you safe on the road and we want to raise awareness around the topic.  Spending just a few minutes thinking about the topic and recognizing the special attention needed when driving here will already make a difference and help you stay safer.

 

First Things First

In addition to having a proper license, having the necessary driving experience helps you to focus on your surroundings and not just controlling the vehicle.

You will see a lot of people driving without helmets.  One very basic thing to do to keep yourself safe is not to join those people – wear a helmet without exception.

It is, in the end, your most precious personal asset you’re protecting.

 

Starting Up

One of the risky situations is supprisingly when kicking-off as  sometimes you see people lose control of the bike when they start up. This is something to keep in mind, especially when taking off with a motorcycle not familiar to you. The power may surprise you.

Start off carefully to get the feeling on the bike you are driving and go gentle on that throttle.

 

Eyes on the Road – eyes on your back  , assume nothing

A dive center owner from Ao Nang gave us a simple, but effective tip to driving  in Thailand: “Keep your eyes on the road, but have eyes on your back as well. Assume nothing because anything can happen.”

The traffic is very hectic, no one can deny that and this tip we were given is a valuable one.

Imagine yourself driving in Chaweng. it’s a busy day and there’s quite a lot of traffic.

You have cars on the road, motorcycles zigzagging in between them, you have a fruit seller pushing their cart on the side of the road and people joining the road from the sideroads.  A stray dog is walking on the side of the road. Someone is just parking their car and exiting.  At the same time a street kitchen is cooking some spicy curry and traces of chili get into your eyes.  Even though the traffic is moving ahead slowly, there’s a lot of things happening at the same time: all around you.  

To be able to control the situation, you need to be aware. 

Key is to keep your speed down and focus on driving. Keep your eyes on the road ahead, but actively use your mirrors to stay aware of the situation around you. 

Situation in front of you changes quickly and you may need to do sudden adjustments to your driving. 

It’s not just the vehicles in front of you that can cause risky situations with sudden movements, but also things like:

    • Damaged road: The roads on Samui are in varying condition. Paved roads have quite a lot of pitholes and damages that in some cases the pavement can have sharp edges. Driving into a pithole can startle you or damage the bike you are driving so spot and detour pitholes.
    • Sandy spots, which can be slippery so better detour them.
    • Ponds. You never know how deep they are so just like sandy spots, better detour ponds.
    • Animals: Usually chickens or dogs crossing the road or even sleeping in the middle of it. Sometimes, more seldom, it can be a snake.
    • Cars or motorcycles parked on the side of the road

Sometimes things like this are hard to spot well in advance and they may require quick adjustments while you are driving, In these situations it’s important to be aware if you have room to maneuver in case needed.

So you see, keeping a low enough speed ,  focusing on driving and using your mirrors is very important. 

 

Relearning the rules of the game

When gaining enough experience we start driving relying much on our muscle memory and ability to read and anticipate the traffic based on how other people on the road behave. 

The traffic rules and your way to read the traffic may not apply here and you need to be able to reset your mindset. 

Don’t get me wrong, traffic rules do exist, but in real life, the driving culture is more careless than in western countries. 

 

Anticipate risky situations and take precaution

Let me give you a few examples what you can experience on the roads:

    • Roundabout rules don’t seem to be clear for people or they are not really respected.  Instead of relying on others to abide by the rules thrwad carefully.
    • Driving speeds, especially on high powered motorcycles can be high and even if you check your mirrors often , sometimes it can feel they appear out of thin air. Use your mirrors actively, use signals and take precaution when switching lanes.
    • Drivers joining the traffic from side roads may do it with little caution.  When ever you see someone looking to join from the side-streets, keep in mind , they might not pay attention and you might have to be ready to react.
    • Cars joining from the side streets often crawl their nose blocking the side lane. If you’re driving on the side lane, keep in mind you might have to react to this. 
    • For car drivers it’s not easy as well to drive in the hectic traffic and their visibility may be limited.
    • Sometimes you see motorcycles driving to the wrong direction on the side of the road
    • Drivers may do sudden moves when they avoid obstacles on the road like sandy spots, damages on the pavement, ponds etc.
    • There are often vehicles parked on the side-lane which reduces the lane space. If you spot a car parked on the other side of the road, you can expect the oncoming traffic to take space from yours.
    • If you’re driving behind a car it will block your view on what’s happening in front of it. Don’t ever rush into taking over a vehicle , but instead take precaution by slowly advancing to make sure there’s no obstacles in front of the car e.g. signalling to turn. It may be there’s a halted car right in front of the car you’re about to takeover e,g, in a traffic jam.

In general a good rule of thumb is not just to react to the traffic situation, but to constantly assess the things you see around you. If  there’s a lot of things going on in traffic,  slow down.

Another good rule of thumb is , do not assume anything. If your view is blocked, assume there could be something risky in front.

Zigzagging in between the cars, driving fast, taking over vehicles- these are in many cases unnecessary risks which should be avoided.  

 

Special things to take into consideration on Cocovolt scooters

When taking off the first time, we recommend you start off with first gear and when you get the hold of how the scooter behaves, shift over to higher gears.  

Cocovolt scooters are in general very easy to handle, but still  it’s a good precaution to take.

The Cocovolt scooters are limited to a maximum speed of about 65 kilometers per hour . This is really a bit faster than you ever need to drive on this island, as the top speed allowed is 60 km/h. This, in its part, helps keep the roads safe on this island.

As our motorcycles are powered by an electric engine, they are almost totally silent. This gives you a very comfortable ride, but this also means you might be nothing but a ghost to the other drivers ,  pedestrians but also for animals, such as dogs resting. 

When e.g. taking over a vehicle in front of you, give a gentle and polite sound signal on the scooters horn before making moves to let them know you exist.

 

Summarizing

    • Have a license and the needed skillset to drive safely
    • Wear a helmet. No reason not to do this.
    • Remain alert when driving and be prepared for surprises- assume nothing
    • Pay attention not only to what’s happening right in front of you but anticipate the traffic identifying risky situations – react to them  well in advance.  
    • Spot ponds ,  sandy spots and damages on the pavement in advance and avoid them. 
    • Don’t take unnecessary risks like takeovers or high speed etc. 
    • Drive on the side lane to give space to cars driving on the actual lanes
    • Check your mirrors actively to keep track of what’s going on behind you

 

We wish you safe rides !

We take pride in keeping our scooters in the best condition they can be for your use. Now we ask you to do your part in keeping yourself safe by using it in a smart way.

COCOVOLT E-SCOOTER HOPPING SERVICE,
THE NEW GOLDEN STANDARD FOR MOTORCYCLE RENTAL

In the previous post, we opened up the founding thoughts behind Cocovolt. In this post, we will take a deeper dive into the challenges we identified in the scooter rental industry and how we aim to address those challenges.

 

As we wanted to make an impact and had identified scooters as a major source of pollution in Thailand, we embarked on a journey to design and implement the best scooter rental service there can be. It would be clean, safe, easy, and prioritize the customer experience at every turn.

 

Renting a motorcycle is difficult, time-consuming, and doesn’t feel safe.

On the other side of the globe from Thailand, Finland’s Ministry of Foreign Affairs issues a warning for people traveling to Thailand regarding vehicle rentals. They describe multiple red flags warning about scams. No one can deny the reputation of the rental industry for tourism in Thailand is bad and that something should change.

 

We spent a while analyzing people’s posts on social media, trying to learn what kind of things they want and need. These were our key findings:

 

  1. The industry has a bad reputation, and people experience fear of getting scammed.
  2. The rental process, including picking up the bike, maintenance while using the bike, and dropping off the bike, is time-consuming.
  3. Communicating with rental companies may be difficult due to language challenges, leading to confusion.
  4. Some rented scooters are old or in poor condition, leading to safety issues or at least a bad user experience.
  5. There is a narrow selection of scooter models available. In many cases, the scooters are heavy, large, and hard to handle, which can be an issue for people who do not ride scooters often.
  6. People want short-term rentals and flexibility. Some want to do a quick exploration in nearby areas or simply hop on a bike ride to the closest market and back to the hotel.

 

Do you feel the same? Have you noticed other challenges?  

 

If you calculate the cost of traveling and accommodation for a two-week stay, it can easily rise to as high as 10 USD per hour. It’s clear that traveling from afar with an airplane and staying in a hotel is not a small thing—it is a major investment, to which you expect a return.

 

  • One’s time is valuable and should be focused on the mission at hand: experiencing, creating memories, and having fun—not dealing with bike problems or haggling with local shops over minor issues.
  • One does not want to spend time figuring out which rental shop is trustworthy and which is not.
  • One doesn’t want to spend this time thinking about the bike.

 

Cocovolt’s “North Star”

 

This is not the way things should be, and we felt a change was needed!

 

Travelers should be able to:

  • Trust the company they deal with.
  • Rent quickly and effortlessly.
  • Ride bikes that are in good condition and safe to drive.
  • Focus on the mission at hand: having fun, gathering memories and experiences, and getting the most out of the investment made in the trip.

 

We decided to define our North Star, a promise to our future customers, business partners, team, and ourselves:

 

  • Customer experience is our top priority when we design and improve our processes. We don’t just want to make it work—we want it to be great!
  • The services are environmentally sustainable. To make a concrete difference in reducing pollution, we rent only electric scooters.
  • Our chosen scooter model is easy to handle and safe, even for people who do not drive scooters often. The electric engine gives out a good amount of torque and, due to its characteristics, is very agile and simply fun to drive!
  • The fun to drive extends to the scooter’s appearance. It shall be fun-looking, bright yellow like the sun, and we will be known as “The Yellow Scooter Of Samui”, spreading energy and joy to anyone who sees it.
  • The services are easy and quick to use.
  • The services should be fun to use.
  • We treat our customers with honesty and transparency.
  • We act responsibly towards our customers, team, business partners, and the community. We stay true to our word towards all parties and expect the same from our team.
  • We strive for excellence and the best possible solutions, but we always do it in a smart way and keep it simple.
  • “Things don’t improve when lending them” is an old proverb, and this applies to scooter rentals. We understand they will wear and tear, and this should show in how we act.
  • We take pride in the good condition of our scooters and ensure every customer receives a scooter following this golden standard. We prepare to renew our fleet continuously to maintain our standard even as years go by.
  • We do not ask for a deposit nor will we ever ask customers to hand over their passport. We trust our customers and expect them to take good care of the scooter even without a deposit.
  • We earn our reputation decisively over time, one happy customer at a time.
  • We use technology and digital solutions to enable a smooth and modern way of renting scooters.
  • To make it as easy and comfortable as possible for our customers, we provide our services in several languages covering the entire digital rental process as well as chat services.
  • We enable customers to pay digitally using a trusted payment service provider and let this service provider safeguard all credit card information, which we actually don’t need to store in our systems at all.
  • We enable a 24/7 self-service rental model where no contact is required to rent a scooter.
  • We create and publish valuable and timely relevant content not only for our customers but for all to see. This includes information about local points of interest, instructions, advice on driving in Thailand, deep insights into the local culture, etc.

 

The Charging Challenge is now a strength

 

When choosing to go with fully electric scooters, we created a new challenge for ourselves to solve. Electric scooters need to be charged. In many places around the world, this same topic is a challenge even with electric cars. How can you drive one if you don’t have the necessary infrastructure to charge the vehicle?

 

One option would’ve been to organize an infrastructure covering the whole island with self-service battery switching cabinets. This is a quick way to switch a battery, but it would’ve required our customers to handle the batteries, which, even though easy to handle, can be a little off-putting to some people.

 

We looked back at our North Star and realized we need to be better, we need to do more, and we decided to take an approach that combines three ways to charge the scooter:

 

  1. Self-service charging: With the travel-size charger we provide with each of our scooters, our customers can charge the scooter by plugging it into a normal household electric outlet in 2-3 hours at the cost of only about 10 THB.
  2. Battery switch at your location, at the time of your choosing: Our team is on standby for orders from the field, and their only duty is to keep customers happy. When a customer sends us a request, our fleet agent meets them at the time and location of their choosing. Within 5 minutes, the battery is switched to a fresh one, and they are ready to go.
  3. Establish a HopPoint network and enable scooter hopping: Cocovolt’s HopPoint network consists of several local businesses around the island. They host our scooters and allow 24/7 access to them. You can pick up and return scooters as a self-service. Once we reach our service’s evolution 3, we will enable you to return your scooter and hop onto a new one with a fresh battery with ease and speed.

 

So, we took the challenge of charging with the aim of turning it into a strength. Not only do you not have to worry about charging anymore, but compared to a traditional fossil-fueled scooter, you have not only one but three options to choose from: do it yourself, let us do it, or use fixed locations to “refuel.”

 

Enter the New Era of Scooter Rental

 

We selected an industry that causes a lot of pollution in the area. The industry has a lot of problems and currently suffers from a bad reputation. Customer service in this line of business, in our experience, has not met the standard we expect as customers.

 

We wanted to make a change in the way things are done and make a positive impact on the environment. We took this as a challenge to solve, and this is exactly what we are doing.

 

We believe our service sets a new golden standard for the industry on how flexible and easy it can be to rent and use a scooter, and we hope you enjoy it.

 

Welcome to the new era of scooter rental – Welcome to

 

COCOVOLT E-SCOOTER HOPPING!

A WORD FROM THE FOUNDERS

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Cocovolt – just another scooter rental shop in Thailand ?

At first glance, Cocovolt may seem to you like just another scooter rental in Thailand. In a way, that is exactly what we are today, but hold on. We’ve set our aim high and won’t stop here.

As the founders of the company, we want to share our thoughts on why we have embarked on this mission.

For some time, we felt the desire to use the experience we had already gathered to do something that makes a difference. Something that we could be proud of, something that would excite not only ourselves but also attract like-minded individuals to strive toward a common goal.

Traveling the world, we’ve witnessed many places where beautiful environments are being ruined by garbage and thick black smoke emitted from the tailpipes of vehicles on the roads. This sight breaks our hearts. 

We visited Hong Kong a while ago. Coming from Finland where the air truly is clean, it was a new experience to understand that there are places in this world where you simply cannot see the horizon as the amount of pollution prevents you from doing this. This is not the way we want to treat the place we call home. 

Then again take Koh Samui,  easily one of the most beautiful places on this planet. Then why do we allow places like this to slowly become enveloped in smog? Why don’t we cherish it and preserve its beauty not just for us, but for generations to come? We cannot simply rely on the wind to disperse the pollution; we need to prevent it from being generated in the first place.

”We cannot simply rely on the wind to disperse the pollution; we need to prevent it from being generated in the first place.”

 

Ride the future

 

Over 50% of the vehicles used in Thailand are motorcycles, and they are one of the largest sources of pollution in the area. Did you know that driving a gasoline-fueled motorcycle for 100 km generates so much pollution, you could fill a small garden shed with it? That is not a small amount. It is huge.

”Did you know that driving a gasoline-fueled motorcycle for 100 km generates so much pollution, you could fill a small garden shed with it?”

The reason people don’t use alternatives such as electric vehicles more often is likely not only due to attitude but also due to a lack of access or means to obtain them.

Electric vehicle technologies have evolved rapidly and are already capable of serving as traditional motorcycles would, or even better. There are few companies in Thailand, and even fewer in Koh Samui, offering the opportunity to ride these modern modes of transport.

Meanwhile, using a scooter is simply the most rational way of getting around the island and exploring what it has to offer.

So to summarize

  • A large number of people need a way to travel around the island
  • The world is being polluted with a rapid pace
  • The needed tech exists
  • General attitude towards lowering one’s carbon footprint is on the mind of every modern traveler. 

 

Combining this situation with our mindset for building a great customer experience and the capabilities to support that with the latest digital technologies, it felt natural that we would take on this challenge and decided to start finding remedy for this major source of pollution. 

”it felt natural that we would take on this challenge and decided to start finding a solution for this major source of pollution.” 

We spent a year working relentlessly planning, finetuning, developing and preparing a new service that would not only allow easy access to electric scooters, but also to build the best possible customer experience we could. 

 

Finally in early march 2024 the Cocovolt scooter rental services launch took place on Koh Samui Island.

 

Our aim is to build services that not only intrigue the most environmentally aware people but anyone who appreciates a good and reliable service – reducing pollution comes as an inbuilt quality, as it should.

By ourselves, we are but islands in the ocean – Together, we can make great things happen.

 

Cocovolt aims not only to be a scooter rental but to be part of a journey from today towards a cleaner world. Electric scooters serve merely as a means to engage in this bigger challenge.

Maybe someday, we will grow large enough to harness resources and reach out to relevant ecosystems, build a group of like-minded individuals pushing together towards innovative solutions that make a difference. 

Imagine if we could figure out a way to remove all trash from the beaches and from the ocean – it would be a win-win for everyone: the environment, tourists, businesses, and the local community! We don’t know how to do this yet, but where there’s a will, there’s a way.

”Imagine if we could figure out a way to remove all trash from the beaches and from the ocean”

 

Final Words

 

Now, I ask you to take another look at Cocovolt.  Do you still see just another scooter rental shop on Koh Samui? 

We see renting scooters as the starting point for something greater – we hope you see it too and welcome you to join us in making a difference.

So you see, if you’re a person needing to travel the island, by choosing to ride our mango yellow scooters is not only a choice about your mode of transportation.  If you’re a business owner likeminded to us, choosing to work with us is not a choice you make between a rental company you recommend to your customers. You make a choice to remove a gardenshed worth of pollution from our common airspace and then you multiply it by the number of electric bikes riding on the streets. You CAN make a difference and the choice is yours to make.

An old proverb says ”If you travel the path you’re on, you will end up where it is leading to” . Let us make choices and together take the actions that put ourselves on a path that leads us to a cleaner and a beautiful future. 

Jani Heinonen & Angelika Meikop 

Founders of Cocovolt